Safe Gaming Commitment

Fy99 Responsible Gaming

At fy99, we believe gaming should be a source of fun — not stress. We are committed to protecting every player and consider responsible gaming a core part of who we are.

18+ Minimum Age
24/7 Support Services
100% Self-Imposed Controls
Free Support Tools

Keep in mind: Gaming is entertainment. Never use it as a tool to solve financial problems.

Fy99's Commitment to Responsible Gaming

We work tirelessly to ensure every user's gaming experience stays safe and enjoyable.

Set Betting Limits

On fy99, you can set your own daily, weekly, or monthly betting limits. Once a limit is reached, the system will automatically alert you and stop further bets.

Time Control Features

You can set a daily time limit for gaming. Once that limit is reached, fy99 will encourage you to take a break.

Self-Exclusion Options

If you feel you need a break, you can temporarily suspend your account for a set period — anywhere from one week to permanently.

Deposit Limit

Set a limit on how much you deposit into your account. This helps you stay within your budget and maintain financial control.

Reality Check

At regular intervals, fy99 will remind you how long you've been playing and how much you've spent — so you can make informed decisions.

24/7 Support Center

Our specialist team is available around the clock for any questions or support related to responsible gaming.

Gambling addiction is a serious problem

Gambling addiction can cause serious harm to family relationships and financial wellbeing. If you or someone you know is showing signs of addiction, please seek help. Remember — asking for help is a sign of courage, not weakness.

Why Responsible Gaming Matters

At fy99, responsible gaming is more than a policy — it is part of our culture. We believe gaming should be a healthy form of entertainment, where every player understands their own limits and plays mindfully. Responsible gaming ensures that playing brings joy to your life, not financial or emotional stress.

Online gaming is growing rapidly in Bangladesh. With that in mind, fy99 is committed to building a platform where responsible gaming culture is front and center. Our goal goes beyond delivering a great gaming experience — we want to support the long-term wellbeing of every user.

fy99's Core Principles

Gaming is entertainment. It should never be treated as a source of income, a way to pay off debts, or an escape from stress. fy99 always puts responsible gaming first.

Responsible Gaming Guidelines

For responsible gaming on fy99, we recommend following a set of key guidelines. Sticking to these will make your gaming experience far more enjoyable and secure:

  • Set your budget in advance: Decide how much you are willing to spend before you start playing. Never exceed that budget.
  • Stick to your time limits: Decide in advance how much time you will spend gaming each day and stick to it.
  • Don't Chase Your Losses: Never chase losses by placing bigger bets after losing a match or round.
  • Consider your mental state: Avoid gaming when you're angry, stressed, or under the influence of alcohol.
  • Take regular breaks: Taking breaks during long sessions is beneficial for your mental wellbeing.
  • Keep a balance with other activities: Don't make gaming your only form of entertainment — spend time with family, friends, and hobbies.

Protection of Minors

Fy99 is strictly for users aged 18 and above. We enforce a rigorous age verification process and do not allow minors to create accounts. If you have children or teenagers at home, we strongly recommend installing parental control software on your devices.

As part of our responsible gaming commitment, fy99 works tirelessly to protect minors. Our KYC process ensures that only adults can open an account on the platform. If an underage user is detected, we will immediately close that account.

How to Recognize Signs of Addiction

Gaming addiction often develops gradually and can go unnoticed at first. A key part of responsible gaming is staying aware of your own behavior. If you notice any of the following signs, consider seeking help:

  • Gaming beyond your budget and concealing it
  • Betting More to Recover Lost Money
  • Feeling anxious or irritable when unable to game
  • Gaming negatively affecting family life, work, or studies
  • Gaming with borrowed or loaned money
  • Unable to stop despite repeated attempts
  • Lying or keeping secrets about gaming
What to do in a crisis

If you notice any of these signs in yourself, contact the fy99 support team right away or activate self-exclusion on your account. Don't hesitate to seek professional help.

How to Build Healthy Gaming Habits

Responsible gaming doesn't mean giving up gaming altogether. It means playing in a way that has a positive impact on your life. fy99 is here to help you build healthy gaming habits.

Give gaming a fixed place in your daily routine — just as you would any other leisure activity. Don't let it compete with work, family, or sleep. Remember, responsible players on fy99 enjoy the experience the most over the long run.

Reminder Messages

Come to fy99 for the fun of it. Play for enjoyment, not in pursuit of winnings. When gaming starts feeling like a burden rather than a good time, that's your sign to take a break.

Problem severity checklist

Signs Level Advice
Occasionally spending slightly over budget Mild Get started with the limit-setting tool
Chasing Losses with Repeated Bets Moderate Take a break and talk to support
Hiding gaming activity from family Severe Activate self-exclusion and seek professional support
Gaming with borrowed money Severe Close Your Account Immediately & Get Help
Feeling restless when not gaming Severe Consult a mental health professional

Steps to activate self-exclusion

The self-exclusion process on fy99 is simple and takes effect immediately.

1

Log in to your account

Log in to your fy99 account and go to your profile settings.

2

Open the "Responsible Gaming" option

Go to the Settings menu and click on the "Responsible Gaming" option.

3

Select Duration

Choose from a self-exclusion period of 1 week, 1 month, 6 months, or permanent.

4

Confirm

Verify your identity to activate self-exclusion. It will take effect immediately.

5

Contact Support

For any assistance, the support team will help you through the process.

Fy99's Responsible Gaming Tools

Betting Limit Tool

Set daily, weekly, or monthly betting limits. A 24-hour waiting period applies before any limit changes take effect.

Set

Deposit Limit

Set a deposit limit for a given period in advance to keep your spending in check.

Set

Session Time Limit

Set a maximum duration for each gaming session. You will be logged out automatically when time is up.

Set

Break Mode

Temporarily pause your account for anywhere from a few hours to a few days.

Activate

Self-Exclusion

Close your account for an extended or permanent period. You will not be able to log in during the self-exclusion period.

Activate

Gaming History

Review your full gaming history, spending, and time statistics to assess your own habits.

View

Quick Self-Assessment Checklist

Think honestly about each of the points below. If you answer "yes" to more than one, please seek help.

Do I frequently spend more than my set budget?
If yes, set deposit and betting limits.

Do I place more bets trying to recover money I've lost?
If yes, this is "chasing losses" — a dangerous habit.

Do I hide my gaming from family or friends?
If yes, this is a warning sign — talk openly about it.

Do you feel restless when you can't game?
If yes, take a break and shift your focus to other activities.

Am I spending time meant for work, study, or family on gaming?
If yes, set session limits and establish a routine.

Responsible Gaming FAQs

Yes, your account balance remains fully secure even when self-exclusion is active. You will be able to withdraw normally once the self-exclusion period ends. However, no gaming activity is permitted on the account during the self-exclusion period.

Yes, reducing your betting limit takes effect immediately. However, increasing a limit is subject to a 24-hour cooling-off period — this protects you from making impulsive decisions.

Not directly, as account control rests solely with the account holder. However, if a family member reaches out to fy99 support on your behalf, we can assess the situation and take appropriate action.

No. While self-exclusion is active, no promotional offers or bonuses will be sent to you. This is part of our responsible gaming commitment — we want you to be well, not to bring you back to gaming.

The fy99 support team can provide initial guidance and assistance. For serious addiction concerns, we recommend consulting a mental health professional or counselor. Our support team is ready to point you toward the right resources.

Yes, fy99 follows a strict age verification process. Age verification is mandatory at registration, and any suspicious account is subject to additional KYC checks. If a user is suspected to be underage, their account is suspended immediately.

Enjoy gaming safely and responsibly

Join fy99 and use our responsible gaming tools to enjoy a safe and fun experience.

Register Now Log In
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